NORGIN Intelligent Service Package
7*24-hours "nanny style" IT support services Genuine software International top brand IT hardware High level of virtual IT team More value-added service products
Recommended package
enterprises or branches which have less than 300 users | enterprises which have more than 300 users | ||
Business collaboration support service | Advanced business support services | Enterprise collaboration support service | Advanced enterprise support services |
Office365 Business Collaboration Edition | Office365Business Premium Edition | Office365 Enterprise Edition E1 | Office365 Enterprise Edition E3 |
OCES | OEES | OCES | OEES |
IT infrastructure and high performance network equipment | IT infrastructure and high performance network equipment | IT infrastructure and high performance network equipment | IT infrastructure and high performance network equipment |
User training | User training | User training | User training |
HelpDesk service | HelpDesk service | HelpDesk service | HelpDesk service |
138 yuan / month / user | 198 yuan / month / user | 158 yuan / month / user | 228 yuan / month / user |
Remote delivery-professional-tool remote connection. Control, Voice, VideoField support - professional team on-site guidance, problem solvingTraining and documentation - a wealth of practical guide, in-depth training methods, experience and skills to shareOperation & maintenance and monitoring-system health degree, system capacity control, system upgrade, version patch, status report
Precise service -- specific service scope corresponding to different service content Precise service - a commitment to standard promises corresponding to all kinds of service 400 telephone and one-key paging platform(skype for business)7*24 customer service deskProfessional remote assistance toolPerfect authority managementReal-time updated customer configuration databaseProfessional service teamFine service manual and guideTimely service review (customer feedback) and quality tracking.Positive process improvement